PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE SITE
marriagecounsellor is a brand owned by Neo Online Ventures Pvt. Ltd. This Website is owned and operated by Neo Online Ventures Pvt. Ltd, which shall be hereafter referred to as “marriagecounsellor”. By using the marriagecounsellor website (the “Site”) or any marriagecounsellor applications or application plug-ins (“Applications”), the User consent to obey and be bound by the terms of use (the “Terms”) and consent to comply with all relevant laws and regulations that apply in India or abroad accordingly. In this Terms of Use, the words “You”, “Your”, “the User” and “the Users” refer to each User, Site visitor, or Application user. “we”, “us” and “our” refer to marriagecounsellor.com and “Services” refers to access to the products, services, software, platform, websites and applications provided by marriagecounsellor.
These Terms of Use is printed in accordance with the legal requirement provided under the provisions of the Information Technology Act, 2000. The Act requires that ‘intermediaries’ publish the rules and regulations, privacy policy and terms for access or usage of their Website and is primarily governed by Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.
marriagecounsellor reserves the right to revise or alter these terms at any time. The User will be required to re-visit the page “Terms of Use” on our Website to keep up with any changes that we may introduce. The User’s continued use of our services shall constitute the User’s consent to such changes. If at any time the User find these Terms of Use unacceptable or does not agree to these Terms of Use, please refrain from using this Site or any of marriagecounsellor’s Applications. If the User has any questions about these Terms of Use, please contact marriagecounsellor at contact@marriagecounsellor.in
By using our Services, the User is agreeing to be bound by these General Terms as well as our Privacy Policy. The User also agrees that by using the Site and/or any Applications, and the services, the User is at least 18 years of age and the User is legally fit to enter into a contract. If the User is using our Services as the employee or agent of any organization, the User is agreeing to these Terms at the behest of that organization.
Tmarriagecounsellor is an internet portal that facilitates online delivery of legal consultation, documentation, and registration service by a legal professional to potential users. marriagecounsellor is in no way, directly, or indirectly responsible for the legal assistance provided by the external lawyers, legal experts, agents, consultants etc. We are a technology platform enabling service providers to provide online legal services to clients through our platform. marriagecounsellor has no control over the services provided by the legal experts, agents, or consultants registered on it’s platform.
Legal Experts registered on marriagecounsellor’s websites are neither employees nor agents of marriagecounsellor. Legal Experts are professionals who are independent practitioners and have agreed to provide online answers, limited consultations, and legal documentation services to users of the marriagecounsellor Site. Also, marriagecounsellor is not a marketing agent of professional legal experts. It only facilitates the communication between legal experts and users. Online service taken by the User or any electronic communication exchanged with the User will not create a lawyer-client relationship between the user and marriagecounsellor.
marriagecounsellor respects the User’s privacy and therefore all of the User’s personal information provided to marriagecounsellor, including mobile number and email address, is concealed from all other Users of marriagecounsellor and is never published as part of the marriagecounsellor public database. A complete statement of marriagecounsellor’s updated Privacy Policy can be found by clicking here. marriagecounsellor’s Privacy Policy is expressly incorporated into this Agreement by reference.
The User hereby consents, expresses and agrees that User has read and fully understood the Privacy Policy of the Site. The User further consents that the terms and contents of such Privacy Policy are acceptable to the User.
All rights, title and interest in and to the materials provided on this Site and Applications, including but not limited to information, documents, logos, graphics, sounds and images (the “Materials”) are owned either by marriagecounsellor or by our respective third party authors, developers or vendors (“Third Party Providers”). Except as otherwise explicitly provided by marriagecounsellor, none of the Materials may be copied, reproduced, republished, downloaded, uploaded, posted, displayed, transmitted or distributed in any way and nothing on this Site or on any Application shall be construed to confer any license under any of marriagecounsellor’s intellectual property rights. Any rights not expressly granted herein are reserved by marriagecounsellor.
marriagecounsellor may at times provide a preview to the user of a legal form/document or any other product before purchasing by the User. The legal form/document and any other information available to the User on the website is not to be construed as legal advice/opinion, and the User shall be required to take an independent legal opinion before using any such form/ document or information. The information, content, organization, and structure of any such previews are all copyrighted, proprietary material owned by marriagecounsellor. Any violation of our copyright on such previews by Users is strictly prohibited.
marriagecounsellor hereby grants the User permission to download, view, copy and print the Materials on any single, stand-alone computer solely for the User’s personal, information or for any non-commercial use, provided
This Site and Applications may contain links to websites controlled by parties other than marriagecounsellor (each a “Third Party Site”). marriagecounsellor may also provide links to other citations or resources with whom it is not affiliated. marriagecounsellor is not responsible for and does not endorse or accept any responsibility for the availability, contents, products, services or use of any Third Party Site, any website accessed from a Third Party Site or any changes or updates to such sites. marriagecounsellor makes no guarantees about the content or quality of the products or services provided by such sites. marriagecounsellor is not responsible for webcasting or any other form of transmission received from any Third Party Site. marriagecounsellor is providing these links to the User only as a convenience, and the inclusion of any link does not imply endorsement by marriagecounsellor of the Third Party Site, nor does it imply that marriagecounsellor sponsors, is affiliated or associated with, guarantees, or is legally authorized to use any trade name, registered trademark, logo, legal or official seal, or copyrighted symbol that may be reflected in the links. The User acknowledges that the User bears all risks associated with access to and use of content provided on a Third Party Site and agrees that marriagecounsellor is not responsible for any loss or damage of any sort, the User may incur from dealing with a third party website. The User should write to contact@marriagecounsellor.in if the User has any concerns regarding such links or the content located on any such Third Party Site.
marriagecounsellor grants the User a limited, personal, non-exclusive, non-transferable license to use our forms and legal document templates (the “Documents”) for the User’s own personal, internal business use, or if the User is an attorney or professional, for the User’s client. Except as otherwise provided, the User acknowledges and agrees that the User has no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Forms in any manner, except for modifications in using the Documents for the User’s authorized use. The User shall not remove any copyright notice from any Document. Further, the User is required to verify the authenticity and contents of the documents before using the same for the above-mentioned purposes.
By purchasing or downloading forms and legal documents from marriagecounsellor, the User agrees that the Documents may only be used by the User for the User’s personal or business use or used by the User in connection with the User’s client and may not be sold or redistributed without the express written consent of marriagecounsellor.
At various locations on the Site or through Applications, marriagecounsellor may permit Users to post ratings, reviews, comments, questions, answers, and other content (the “User Content”). marriagecounsellor disclaims all responsibility for this content. marriagecounsellor has the right (but not the obligation), in our sole and absolute discretion, to edit, redact, remove, re-categorize to a more appropriate location or otherwise change any User Content.
marriagecounsellor also reserves the right to maintain, delete or destroy all such User Content posted, published or uploaded on the marriagecounsellor site according to its internal record retention and/or destruction policies. If any offending material is brought to the notice of marriagecounsellor, it will be deleted as soon as is possible. Whether such material is indeed offending will finally be left to the discretion of marriagecounsellor. Also, marriagecounsellor may initiate legal proceedings or inform the appropriate/statutory authorities if a User publishes inappropriate content in violation of the law of the land.
By creating an Account with marriagecounsellor the User agrees that marriagecounsellor may send the User informational, transactional or promotional messages via SMS, WhatsApp, e-mail or any other digital messaging medium as part of the normal business operation of marriagecounsellor and transaction between the User and marriagecounsellor. The User may opt-out of receiving promotional messages from marriagecounsellor at any time by indicating that the User no longer wishes to receive such messages and notifications. The User acknowledges that opting out of receiving messages or e-mail notification may impact the User’s use of the Services.
The user agrees to indemnify, defend, and hold marriagecounsellor harmless from and against any and all liability and costs incurred in connection with any loss, liability, claim, demand, damage, and expenses arising from or in connection with the contents or use of our services. The user agrees that this defense and indemnity shall also apply to any breach by the user of the agreement or the foregoing representations, warranties, and covenants. The user further agrees that this defense and indemnity shall include without limitation of lawyer’s fees and fees of third parties relating to or arising under this Agreement. The user also agrees that this defense and indemnity shall apply to marriagecounsellor, its founders, officers, and employees.
The site, applications, and all materials, documents or forms provided on or through the User’s use of the Site or Applications are provided on an “As Is” and “As Available” basis. To the fullest extent permitted by law, marriagecounsellor expressly disclaims all warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.
Tmarriagecounsellor makes no warranty that:
Obtaining any Materials through the use of the Site or Applications is done at the User’s own discretion and at the User’s own risk. marriagecounsellor makes no warranty regarding any products or services purchased or information obtained through the Site or any transactions entered into through the service.
When accessing the Site or any Applications, or using marriagecounsellor’s Services, the User agrees not to upload, display, perform, transmit or otherwise exchange any content that:
Wmarriagecounsellor strives to ensure that the services you avail through the Site and Applications are to your full satisfaction and are available to you at extremely reasonable and affordable prices. However, there may arise situations when you desire to Cancel or avail a Refund.
When User pays for the services but later decides that he/she does not wish to avail the Service, the User may opt to Cancel his/her Order within 4 hours of making the payment for purchasing the service or before taking the service, whichever is earlier.
If the service has already started, then the Order cannot be Cancelled. In such cases, Refund Policy will apply. User can apply for a Refund under any of the following conditions:
Unless otherwise specified, the material provided by marriagecounsellor, is presented solely for the purpose of use in India only. marriagecounsellor makes no representation that the materials provided by the Site, Applications or through any of its channels, are appropriate or available for use in other locations/Countries other than India. Those who choose to access marriagecounsellor from other locations/Countries other than India, do so at their own initiative and marriagecounsellor is not responsible for compliance with local laws (outside India), if and to the extent local laws are applicable.
marriagecounsellor reserves the right to modify, suspend or discontinue, temporarily or permanently, the Site, Application and its services with or without notice to the User. The user agrees that marriagecounsellor shall not be liable to the User or any Third Party for any modification or discontinuance of the service. The user acknowledges and agrees that any termination of service for any reason may be affected without prior notice and acknowledges and agrees that marriagecounsellor may immediately delete data and files in the user’s account and restrict any further access by the User to such files or the Service.
In case of any disagreement or dispute between the User and marriagecounsellor, the dispute will be resolved in the manner as outlined hereunder.
The User and marriagecounsellor shall make every effort to resolve amicably by direct informal negotiations any disagreement or dispute between them on any matter connected with this Agreement or in regard to the interpretation thereof. If, after thirty (30) days from the commencement of informal negotiations, the User and marriagecounsellor have not been able to resolve the dispute amicably, such differences and disputes shall be referred to Arbitration by a Sole Arbitrator, mutually appointed by the Parties, whose award shall be final and binding on the parties. Such arbitration will be conducted in accordance with the Arbitration and Conciliation Act, 1996 (as amended upto date). The Arbitration shall take place at New Delhi and shall be conducted in the English language.
This Agreement shall be governed by the laws of India applicable to the state of NCT of Delhi and the Court at New Delhi shall have exclusive jurisdiction to adjudicate any dispute under this Agreement, subject to arbitration procedure mentioned above.
The User acknowledges that marriagecounsellor reserves the right to refuse service to anyone and to cancel User access at any time.
This agreement constitutes the entire and whole agreement between User and marriagecounsellor and is intended as a complete and exclusive statement of the Terms of the Agreement. This agreement shall supersede all other communications between marriagecounsellor and its Users with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. If at any time you find these Terms of Use unacceptable or if you do not agree to these Terms of Use, please do not use this Site. We may revise these Terms of Use at any time without prior notice to you. It is your responsibility to review these Terms of Use periodically.
By using marriagecounsellor’s services or accessing the marriagecounsellor Site or Applications, the User acknowledges that the User has read these Terms of Use and agrees to be bound by them.
User agrees that no warranty or guarantee has been made by marriagecounsellor for any result or solution related to any legal consultation, documentation, registration, and any other service provided by marriagecounsellor. For purpose of delivering services through the marriagecounsellor Site, it may involve electronic communication of User’s personal information to external Lawyers, consultants, and agents. User consents to allow marriagecounsellor to share the required personal information to the external Lawyers & Legal Experts, Consultants, Agents for the purpose of online Consultation and any other online service delivery.
